One of the usual reasons to get a server of your own is the fact that you shall have full control over the software environment and you'll be able to install anything you need. This will enable you to run programs which require specific software to be present on the machine, which isn't possible with a shared hosting server in which you could install software just inside the account, but not on a root level. In case you're not very experienced with this kind of matters, however, you may experience difficulties since managing a hosting server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our administrators can take care of a variety of tasks which should be carried out or can resolve a variety of issues that you may experience.
Installation and Troubleshooting in VPS Servers
The upgrade comes with an hour of custom work on your server, so in case you obtain any one of our VPS servers packages, you'll be able to benefit from this service and have our administrators do a variety of tasks which you can't carry out yourself or you simply have no time. They can install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any application that doesn't operate efficiently for some reason. You can add the upgrade to your package as many times as you desire depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your server as well, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with several clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the Linux dedicated servers we offer at any time that you need it. In case you need some custom work from our administrators just after your server is prepared, you can get the upgrade during the hosting server signup process, or when you need something to be carried out afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features an hour of work from our administrators on your machine, so in case you experience any issues to install a third-party software or some program gives errors and does not work the way it is supposed to, our specialists shall help you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it features.