1 hour ticket response
Our team of techs is focused on providing rapid answers to all your questions. We will examine your support ticket as soon as it is received and will reply with a solution to your problem within maximum 1 hour after the ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A Top–Quality Tech Support Service
Our techs possess enormous experience in the cloud web hosting world and are practiced enough to deliver a prompt solution to your problem. If, however, the problem at hand is not within the competence of a support engineer, the client support ticket will be forwarded to a programmer or administrator for further assistance.
An Intuitive Help Section
To help you find a quick suggestion on how you can use a particular feature, we have implemented a truly intuitive Help section in the Website Control Panel. You can search through a huge collection of web hosting account management articles and website administration articles, have a glance at the F.A.Q. library or check our step–by–step video tutorials.
