Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you will find a comprehensive Help Center section featuring plenty of how–to articles and commonly asked questions. They are answered by our support team of professional techs. Simply type in your question and our smart software will offer you the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • For those of you who prefer to learn how to troubleshoot a common problem by watching a how–to video, we’ve added a compilation of video tutorials to our Website Control Panel. All the instructional videos are brief and easy to follow. They offer you step–by–step demonstrations of various website administration activities.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client care service and a one–hour response guarantee. Our accomplished support engineers will be online for you 24–7 to answer your inquiries and to troubleshoot any problem that you might come across. Just submit a trouble ticket from the Help Center and we will respond back to you in no time.